Apparel Items: Please refer to the SIZING CHART included in our website before ordering.
Screen or Heat Transfer Decorated Items: Exchange of unused, screen printed or heat transfer decorated items for size will be accepted if notification is made within one week of delivery to school. The replacement item will be shipped upon delivery and acceptance of the exchange item.
Embroidery Decorated Items: No return or exchange of embroidered items for size. If you have a question about sizing after consulting the SIZING CHART, Mirabel Promotions will provide a blank (undecorated) sample for verification of size before decorating. The sample will be billed at the same price as a decorated piece. Once a sample has been sent and verified, Mirabel Promotions will decorate the item and return it to the buyer.
Sale items are final sale and not eligible for return.
No returns on non-apparel items (backpacks, umbrellas), except for defect that is stated within one week of delivery of the item to the school.